July 29, 2012

Passenger reading a Metro newspaper and another texting on her mobile phone, train journey from Stratford upon Avon to Birmingham © John Harris/

Passengers buying a train ticket from staff in a ticket office, Birmingham New Street railway station © John Harris/

National Express West Midlands inspector helping passengers find the correct bus service at a Birmingham Bus stop © John Harris/

National Express West Midlands managers reading their Birmingham Bus stop and service changes staff guide at a Birmingham Bus stop. City centre bus routes have temporary diversions due to construction work © John Harris/

A lorry driver operating a tailgate lift on a lorry collecting confidential office paper waste in a locked and secure wheelie bin for off site shredding. Birmingham © John Harris/

Civil Enforcement Officer on patrol, issuing a Penalty charge notice, sticking it to the windscreen of an illegally parked lorry, Birmingham © John Harris/